Frequently Asked Questions

At Apollo Solutions Corporation, our commitment to efficiency and process optimization sets us apart. We've honed our techniques to deliver high-quality work in less time, allowing us to offer flat-rate pricing tailored to small and medium-sized businesses. Our expertise enables us to meet your needs promptly without compromising quality, making our services an exceptional value for your investment.

We believe in fairness and trust in our business relationships. Therefore, we only require a 50% payment before commencing your project. Additionally, we begin work once the Project Contract is mutually signed, ensuring clear expectations and transparency. Our invoices are issued with a net 30-day due term, fostering a respectful and collaborative partnership from start to finish.

At Apollo Solutions Corporation, we utilize various software to create your ideal website. Predominantly, we use WordPress.org as the Content Management System (CMS). WordPress is renowned for its versatility and developer-friendly nature, allowing us to have granular control over every aspect of your site. These features enable us to optimize, customize, and add unique functionalities tailored to your needs and vision.

Absolutely! We designed the "Website Rebuild" package to take your existing website to the next level. We can seamlessly convert everything to align with our performance-optimized systems and make significant content changes as per your requirements. This transformation also makes your website compatible with our Monthly Maintenance and Monitoring Plan, providing continuous support and performance excellence.

Yes, we can maintain and support your existing site! Apollo Solutions offers a specialized "Convert Website" package designed to optimize your site and integrate it into our system. No matter the framework or CMS you built your website with, our conversion process will enable us to support it effectively. Please note that a required setup fee applies for the optimizations needed during the conversion.

At Apollo Solutions, we equipped ourselves to create diverse websites tailored to various needs. However, we designed our services to cater to the requirements of small-to-medium-sized businesses. While we can handle most functionalities, some complex features may incur additional fees. We recommend scheduling a consultation meeting to ensure that we fully understand your website needs and can confirm our ability to meet them. Together, we'll explore the best solutions for your business.

Our Website Setup and Design Packages include an assurance that we will perform services as described in our communications and Project Contract. Suppose we fall short of the agreed-upon requirements. In that case, we will issue you a full refund, provided that you promptly communicated the issue to us and we couldn't remedy it. Our Website Maintenance Plan includes a similar warranty and additional guarantees, such as 99% uptime, 24-hour response time, and a general expectation of optimal website performance. You can find all specific details in the Service-Level Agreement (SLA) signed by both parties before we commence work.

At Apollo Solutions Corporation, we believe in limitless creativity. Our seasoned developers are well-versed in the software we use and understand the constraints of web development. While we strive to make your vision a reality, we must be transparent that unprecedented design concepts might present challenges. However, we are committed to exploring innovative solutions to ensure your website represents your brand.

We pride ourselves on catering to various applicable requirements for small-to-medium-sized businesses. If you have specific needs or unique functionalities in mind, we encourage discussing them during our initial consultation. While we aim to fulfill all your requirements, certain complex functionalities might exceed our scope or entail additional costs. Scheduling a meeting allows us to fully grasp your needs and ensure we align our services with your expectations.

At Apollo Solutions Corporation, we honor our commitment to providing unique and custom designs to our clients. While we cannot replicate a design across different clients, we're happy to draw inspiration from our previous work. We can create a plan that resonates with your vision while maintaining uniqueness. Feel free to explore our portfolio and let us know what elements you want us to incorporate into your project.

At Apollo Solutions Corporation, we strive to provide convenient and secure payment options to fit the needs of our clients. We accept all major credit and debit cards and e-check and ACH/wire payments directly to our bank. We also accept mailed checks and PayPal payments for those preferring alternative methods. We understand the diverse needs of our clients, so if you have a specific payment preference, please don't hesitate to reach out to us.

We focus our pricing approach on providing transparency and value to our clients. Unlike agencies that charge by the hour, leading to unpredictable costs, we offer flat-rate pricing for our services. This system lets our clients understand precisely how much their investment will be. It also provides them with the confidence and flexibility they need when budgeting. Our optimized processes enable us to deliver high-quality websites efficiently, ensuring you receive the best value for your investment.

Communication is vital to a successful project, and we offer a variety of channels to ensure seamless collaboration. Our dedicated client communication portal provides easy access to project updates and information. Additionally, we are available through email, phone, Zoom, Microsoft Teams, and other online platforms upon request. We prioritize open and timely communication, ensuring you are always informed and engaged throughout the process.

We understand the importance of timely delivery, and our team is committed to meeting your project timelines. The average completion time for a website project with Apollo Solutions Corporation is typically 3–4 weeks. However, we recognize that each project is unique, and the timeline can vary based on the specific requirements and scope. We work closely with you to establish realistic timelines, ensuring we complete your website to the highest standards within the agreed timeframe.

We pride ourselves on our prompt and attentive customer service. While we strive to respond to all inquiries within one business day, clients enrolled in our Monthly Maintenance and Monitoring plan enjoy a guaranteed 24-hour response time under our Service-level Agreement. Should we fail to meet this commitment, you will be eligible for a refund that month, assuring peace of mind and unwavering support.

At Apollo Solutions Corporation, we believe in the integrity and authenticity of our work. Generally, we do not outsource any tasks, maintaining control over quality and creativity. In the realm of design, we may find inspiration from other designers, but always with proper consent. Furthermore, our software is professionally licensed, upholding legal and ethical standards.

We adhere to the industry's best practices concerning security, ensuring a robust and secure digital environment for your business. However, we also recognize that unique requirements may arise. If you have specific security needs, please discuss them with us before committing to our services, and we'll be more than happy to tailor our approach to suit your demands.

Your convenience is our priority. Suppose you choose our Website Setup and Design package. In that case, we provide basic training to empower you to update or edit content yourself. Although we're here to manage and update your site content as needed, you'll have access to an intuitive administration dashboard that enables you to make changes quickly. Whether you prefer hands-on control or complete delegation, we've got you covered.